Relationship Manager
Mumbai
Retail Branch Banking
JOB DESCRIPTION

About

  • Manage High Net Worth customers and increase the relationship size
  • Cross-sell relevant products
  • Acquire family a/cs and retain relationships

Roles and Responsibilities

  • Grow your portfolio for CA, SA and Term Deposit products
  • Cross-sell products to increase account balances
  • Ensure that the profitability of customer groups is achieved
  • Ensure error-free documentation is achieved for all account openings and customer instructions
  • Increase the penetration of Credit Cards, Assets, Trade Forex, TPP, etc in your portfolio
  • Ensure quality customer service
  • Resolve complaints/queries as per the specified process

Expertise and Qualifications

  • Graduate/Post Graduate degree essential along with CAIIB (Optional), NISM, IRDA